Privacy Policy

CatchACall.ai ("we," "us," or "our") describes here how we collect, use and protect information when you interact with our website or SMS services.

Information we collect

We collect only what's needed to provide our missed-call response service:

• Name
• Phone number
• Email address
• General reason for calling or appointment interest (non-sensitive)

We do not collect protected health information, medical records, diagnoses, insurance or payment information, or other sensitive personal data through our SMS system.

How we use your information

• To connect missed callers with the business they tried to reach
• To help business staff schedule and follow up
• To provide reporting to business operators

We do not use your information for marketing, and we do not sell, rent or share personal information with third parties for advertising or marketing. Mobile opt-in data and consent are never shared with third parties.

SMS communications

By engaging with our automated SMS service (triggered by a missed call to a business using CatchACall.ai), you consent to receive automated, non-marketing text messages related to your inquiry. Message and data rates may apply. Reply STOP to opt out or HELP for help.

Data retention

Lead data is kept only as long as needed to provide the service and reporting. You may request deletion at any time by emailing privacy@catchacall.ai.

Security

We use industry-standard safeguards to protect your information. No method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

Contact

Privacy questions: privacy@catchacall.ai